PUBLIC RELATIONS OFFICER- LEVEL 6

(VACANT)

Job Purpose

The incumbent is responsible for:

SUPERVISOR, CALL CENTRE SERVICES- LEVEL 6

(VACANT)

Job Purpose

This position reports to the Manager, Marketing and Public Relations.

Minimum Required Qualifications and Experience:

CALL CENTRE SERVICE OFFICER- LEVEL 4

(4 VACANT Positions)

Job Purpose

To ensure that all incoming queries are answered, information provided, and orders taken.

Minimum Required Qualifications and Experience:

CUSTOMER SERVICE STANDARDS SPECIALIST- LEVEL 6

(VACANT)

Job Purpose

Evaluates and audits service delivery and quality standards of the work of Customer Service, Call Centre Service and Mapping Officers engaged in providing information on products and services in a timely manner.

Minimum Required Qualifications and Experience:

MAP REGISTRAR- LEVEL 3

(VACANT)

Job Purpose

To provide technical assistance through information sharing – copying, blueprinting, etc., to customers internally and externally.

Minimum Required Qualifications and Experience:

• Five (5) GCE O ‘level or CXC subjects including Mathematics and English Language